681 S Muddy Creek Rd
Denver, Pa 17517
717-336-4026
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Welcome to Sauders Fabric. We are the Internet version of our brick and mortar stores, located in

Denver and Intercourse, PA.  It is our goal to provide all of our customers with top quality fabric, threads and notions at

an affordable price.

 

GENERAL POLICIES

 

Online Sale Discounts versus In-Store Sale Discounts 

During an online sale, in order to receive the discounts listed on our website, the order must be placed online and the customer has the option to pick up their order at Sauder's Fabric or Zook's Fabric if the customer does not want to pay for shipping.  The customer will be notified when their order is ready for pickup. Please specify this in the comments section of your online order.

Online sale prices are not applicable in relation to phone orders and purchases made in-store at Sauder's Fabric and/or Zook's Fabric.

Prices online may vary sometimes from our brick & mortar store prices.

 

Payment Methods

We accept VISA, Mastercard and Discover credit cards, plus checks and money orders payable to Sauders Fabrics.

There is a 6% sales tax added to orders from customers who reside in Pennsylvania. This amount is calculated

and added to the order automatically. 

 

Return Policy

We strive to achieve 100% customer satisfaction.  To assure accuracy all orders are checked before shipping.

Once your order has been cut, it is considered a "custom order", therefore:

 

NO RETURNS, unless the error occurs on our part.  In this case we will pay the return shipping cost.

 

If you need to match your fabric, please send us a sample and we will happily try to find you a match.

 

Shipping

We use the US Postal Service to ship all packages, both Domestic and International. Please refer

to our shipping page for additional information.  It is HIGHLY recommended that you purchase Insurance--we accept no responsibility

for your package once the post office has received it.

 

Privacy Policy

Sauder’s Fabric keeps your personal information private.

The personal and financial information you provide when ordering is used exclusively for processing your order.

We will not sell, transfer or share any of your personal information with any other company.

Sauders also uses advanced encryption and firewall security to protect your credit card data and

personal information.

 

Solicitation Policy

We email newsletters twice weekly to inform our customers of Sales, Specials or Promotions.

 If you wish to receive a copy of our newsletter, please sign up through the "Newsletter" tab located

on the teal bar at the top of any page on our website. You may unsubscribe from our email list at any

time using the "unsubscribe option" provided at the bottom of each newsletter.

 

Customer Service

Please contact our Customer Service Department if you have a question about your on-line order.

Our email address is questions@saudersfabric.com  or you can talk to a live representative by

calling 1-717-336-4026. Our normal customer service hours are Monday through Friday between

the hours of 8 am and 5 pm EST.  Our staff will be happy to help you. If you call after 5 pm

on week days, or over the weekend, please leave a message and we will be in touch with you as soon

as we are back in the office.

 

Thank you for your business.

The Sauders Team